Payment Terms
Payment Terms & Billing Policy
Currency and checkout total
Amfsupport is operated by LAQUARIOUS QUANDEL JONES. Prices are in USD. Review the goods, discounts, currency, shipping and tax collected in the final checkout total. Standard shipping to supported United States addresses is free with no minimum purchase. Any other offered delivery charge is disclosed before payment. We do not add undisclosed mandatory service or handling charges afterward. Your bank or provider may apply its own fees.
Methods, authorization and order verification
Use a payment method offered for your checkout. Choices vary by provider, device, location and transaction. Credentials are processed through Shopify checkout and the selected service. Do not send full card numbers, security codes or passwords to support.
Payment authorization is required before processing. An authorization can reserve funds before settlement. Order acknowledgment, payment confirmation and dispatch are separate events. We may request reasonable verification or cancel where payment cannot be confirmed, stock is unavailable, details are insufficient, an obvious listing error affects the purchase or the transaction reasonably appears unauthorized.
Before retrying an apparent failed payment, check your order confirmation and transaction status to avoid a duplicate purchase. Report an incorrect or duplicate charge with its order number, date, amount and explanation, without security credentials.
Cancellations and refunds
Request cancellation as soon as possible so we can check whether fulfillment can still be stopped. If a paid order is canceled, the amount collected is refunded to its original payment method. You receive it within 15 calendar days after refund approval. Uncaptured authorizations are released on the provider's timetable.
Return-related refunds follow our Return and Refund Policy. We inspect returned goods after arrival and communicate the outcome. Once approved, you receive the refund through the original payment method within 15 calendar days after approval. We do not require store credit instead of a monetary refund without agreement. Mandatory reimbursement obligations take priority.
We provide prepaid labels and pay postage for all approved returns. There is no restocking fee. Standard shipping is free, so a refund has no paid standard-delivery charge or notional outbound charge to deduct.
Billing help
Email hello@amfsupport.com, call +1 320-284-9954, or visit https://amfsupport.com/pages/contact-us. Include the order number and explanation. Contact us if an approved refund has not arrived within 15 calendar days, or earlier for help. Seeking assistance does not restrict applicable payment-dispute rights.