Shipping policy
Shipping Policy
Last updated: November 13, 2026
Dispatch and delivery area
Amfsupport is operated by LAQUARIOUS QUANDEL JONES. Orders dispatch from the United States to supported United States delivery addresses. International delivery is not currently offered. Checkout determines whether we can serve your address.
Our business and return address does not by itself identify the warehouse for an individual shipment. If an order is placed for an address we cannot serve, we contact you or cancel and refund the payment collected to its original method. You receive the refund within 15 calendar days after refund approval.
Standard delivery charges
Standard shipping to supported United States addresses is free, with no minimum purchase. If a different delivery option is offered, its charge is disclosed before you order. Checkout displays goods, discounts and any tax collected. We do not add undisclosed mandatory shipping, handling or service charges after checkout.
Preparation before dispatch
The usual processing period is 1–3 business days after payment authorization. Business days are Monday–Friday, excluding United States public holidays.
The daily cutoff is 6:00 PM Pacific Time, equivalent to 9:00 PM Eastern Time. Orders received afterward enter processing on the following business day. Non-business-day orders enter processing on the next business day.
Holidays, high volumes or operational disruption can affect preparation. A product expressly offered as a preorder follows the shipment schedule disclosed with that item or at checkout. Creating a label is separate from carrier handoff.
Transit and total estimate
After processing, standard transit usually takes 3–7 business days. Normal processing and transit together give an estimated total of 4–10 business days. These stages are not added again to that total.
Arrival dates are estimates. Weather, holidays, address issues and carrier disruption can affect transit. If we cannot dispatch within a promised shipment period, we communicate revised information and provide the cancellation or refund options required by law.
Confirmation and tracking
An order confirmation is sent to the checkout email. When a tracking number or link is available, we email shipment details. A new tracking number may not immediately show carrier movement. Use the shipment email's link for the carrier's latest information. Our Order Tracking page explains how to request help.
Address corrections and delivery problems
Check your delivery address and unit number carefully. Contact us immediately about an error. We check whether a correction is possible; changes cannot be guaranteed after fulfillment begins or dispatch occurs. For cancellation, contact us as soon as possible so we can check fulfillment status.
Tell us if a parcel appears lost, substantially overdue, marked delivered but missing, damaged or incomplete. Include the order number and relevant details; photographs help with visible damage or wrong goods. We investigate with the carrier or fulfillment provider and explain the remedy due. A tracking scan alone does not remove consumer rights concerning an undelivered order.
For a failed delivery or returned parcel, we explain the available options and disclose any proposed additional charge for agreement.
Returns and assistance
Eligible returns may be requested within 30 calendar days of delivery. All approved returns receive a prepaid label and merchant-funded return postage, with no restocking fee. Our Return and Refund Policy explains conditions and refund amounts.
Email: hello@amfsupport.com
Phone: +1 320-284-9954
Contact page: https://amfsupport.com/pages/contact-us
Customer service: Monday–Friday, 9:00 AM–5:00 PM Eastern Time, excluding United States public holidays. We aim to reply within one business day.
Business and designated return address: 3024 N 53rd St, Milwaukee, WI 53210, United States. Contact us before mailing a return.